Welcome to Naramata Supply Company!
By visiting our website or purchasing something from us, you agree to the following terms and conditions. Please read them carefully before using our site or placing an order.

1. Overview

This website is operated by Naramata Supply Company. Throughout the site, the terms “we,” “us,” and “our” refer to Naramata Supply Company. By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, you may not access the website or use our services.

2. Online Store Terms

• You must be at least the age of majority in your province or territory (19 years in British Columbia) to use this site or make purchases.
• You may not use our products for any illegal or unauthorized purpose.
• You must not transmit any worms, viruses, or code of a destructive nature.
• A breach or violation of any of these Terms may result in immediate termination of your access.

3. Products and Services

We do our best to display accurate product descriptions, images, and pricing. However, we cannot guarantee that your screen’s display of any colour will be exact.
All products are subject to availability, and prices may change without notice. We reserve the right to limit or refuse any order.

4. Pricing and Payment

Prices are listed in Canadian dollars (CAD) and are subject to applicable taxes.
Payments are processed securely through Shopify Payments and other approved gateways. By completing a purchase, you agree to provide current, complete, and accurate payment and contact information.

5. Shipping and Delivery

We ship across Canada (and may expand to other regions in the future).
Shipping costs and delivery times are displayed at checkout. Once a package leaves our premises, delivery timelines may vary depending on the carrier. Naramata Supply Company is not responsible for shipping delays, lost parcels, or damage during transit, but we’ll always do our best to assist.

6. Returns and Exchanges

We take pride in the quality of our products.
If something isn’t right, please contact us within 7 days of receiving your order at naramatasupply@gmail.com. Due to the nature of our small-batch and food-related products, we do not accept returns unless an item arrives damaged or defective.
Customized, perishable, or final-sale items cannot be returned.

7. Accuracy of Information

We strive to keep information on our website accurate and up to date, but errors may occasionally occur (in product descriptions, pricing, or availability). We reserve the right to correct any errors, inaccuracies, or omissions, and to cancel or update orders accordingly.

8. Intellectual Property

All content on this website including text, images, logos, designs, and trademarks is the property of Naramata Supply Company and may not be reproduced, copied, or used without written permission.

9. Third-Party Tools and Links

Our site may include links to third-party websites or services (e.g., shipping partners, social media, Shopify). We are not responsible for the content or practices of these external sites and encourage you to review their own terms and policies.

10. Limitation of Liability

To the fullest extent permitted by law, Naramata Supply Company, its owners, and employees are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our site or products.

11. Indemnification

You agree to indemnify and hold harmless Naramata Supply Company and its affiliates from any claims, damages, or expenses arising from your breach of these Terms or violation of any law or third-party rights.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page, and your continued use of the website after changes are made constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us